Terms and Conditions
RETURNS & REFUNDSThe Styling Republic NZ does not offer refunds on change of mind purchases. Only faulty or damaged products may be returned and must be approved by us prior to making the return. Any returns must be made within 7 days of receiving goods at customers own expense. Goods must be returned using original courier or transport company. All items must be returned in original, undamaged packaging with discussed furniture courier. In certain circumstances we may authorise an exchange or refund. If a refund is agreed upon, it will be processed in a timely manner minus any fees incurred to The Styling Republic NZ, based on the method of payment used by the customer at the time of purchase. If damage is incurred by a courier in the return process, that is not an approved furniture courier, The Styling Republic NZ cannot be held liable and credit/exchange will not be issued.
All of our products are handmade by artisans in small batches in Indonesia. Each piece is made of natural materials so imperfections and irregularities are to be expected however imperfections are what adds character and uniqueness to our pieces. Due to the handmade nature of the products, items may not look exactly as pictured. As wood has a natural grain throughout, each piece will have different tones and variations. Our leather is hand dyed so no two cowhides are the same. Each piece of leather varies in colour and texture, with some that have freckles and scars just like humans do. Some of our solid timber products, for example the Molly Stool is a solid piece of timber, it will start to form cracks and open up, adding to its personality. It won't split in half, but due to the natural movement of a solid piece of timber, much like a tree, it will change over time adding to its charm.
Most of our product is sold on a pre order basis. Prior to placing your order, please ensure that you are happy to wait specified time frames for your items and accept that these timeframes are subject to change. Due to the current nature of shipping and logistics, there have been delays in getting our stock to our warehouse in the usual time frames. We will endeavor to keep all customers informed of any changes via the email provided at the time of purchase.